Restore, Release, Reconnect.

Healing with Marianna

1. Introduction

Healing with Marianna respects your privacy and is committed to protecting your personal data. This 

Privacy Policy explains how your information is collected, used, stored, and protected in accordance 

with the UK General Data Protection Regulation (UK GDPR) and applicable UK data protection laws.

For the purposes of data protection law, Healing with Marianna is the data controller.

2. Information I Collect

I may collect and process the following information:

• Name, email address, telephone number

• Postcode and general preferences

• Information provided via contact forms, booking forms, intake forms, emails, or written 

correspondence

• Health or medical history information relevant to providing therapeutic services (special category 

data)

• Session notes relating to your care

• Technical data such as IP address, browser type, and website usage (via cookies or analytics)

I only collect information necessary to provide my services or meet legal and professional obligations.

3. Lawful Basis for Processing

Your personal data is processed under one or more of the following lawful bases:

• Your consent

• Performance of a contract

• Legal obligation

• Legitimate business interests

Special category (health) data is processed only with your explicit consent or where required by law.

4. How Your Information Is Used

Your information may be used to:

• Respond to enquiries

• Manage appointments and client communication

• Provide therapeutic services

• Maintain appropriate client records

• Improve services and website experience

• Send service updates or information where consent has been given

I do not use your data for marketing without your explicit consent.

5. Client Records & Session Notes

Where you work with me 1:1, you may provide sensitive personal information. Intake forms and session 

notes are kept minimal and relevant, stored securely, and accessed only by me.

Where possible, session notes are anonymised (e.g. first name and date only).

6. Data Storage & Security

Appropriate physical, electronic, and organisational safeguards are in place to protect your data from 

loss, misuse, unauthorised access, or disclosure.

Paper records are stored securely. Digital records are password-protected and access-restricted.

7. Data Retention

Personal data is retained only for as long as necessary:

• Client records are kept for 6 years after the end of our work together

• For minors, records are kept for 6 years after their 18th birthday

• Financial records are retained as required by UK accounting law

After this period, data is securely destroyed.

8. Sharing Your Data

Your data is never sold or shared for commercial purposes.

Information may be shared:

• With another practitioner or therapist only with your explicit consent (e.g. referrals)

• Where required by law

• Where there is a legal duty to disclose information to prevent serious harm or illegal activity (e.g. 

to a GP or authorities)

9. Cookies

This website may use cookies to analyse traffic and improve user experience. You can control cookie use 

through your browser settings.

10. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request deletion of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

To exercise your rights, contact me directly.

If you are not satisfied with how your data is handled, you have the right to complain to the Information 

Commissioner’s Office (ICO).

11. Children’s Privacy

Services offered by Healing with Marianna are intended for adults. Personal data from individuals under 

18 is not knowingly collected without the consent of a parent or legal guardian.

12. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page.

13. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact me directly via the details provided on this website.

Legal Disclaimer

The information provided on this website is for general informational purposes only and does not replace medical advice, diagnosis, or treatment. Healing with Marianna does not diagnose or cure medical conditions. Always consult a qualified healthcare professional regarding medical concerns.